Frequently Asked Questions
Everything you need to know about your journey to better sleep.
How long does shipping typically take?
Orders are processed within 1-2 business days. Standard shipping usually takes 5-10 business days depending on your location.
What is your return policy?
We offer a 30-day sleep trial. If you are not completely satisfied with your Snooze Band, you can return it within 30 days for a full refund.
Is the Snooze Band machine washable?
Yes, simply remove the internal speakers from the headband and you can machine wash the fabric on a gentle cycle.
What devices is the Snooze Band compatible with?
The Snooze Band uses universal Bluetooth technology and is compatible with all iOS, Android, laptops, and smart TVs.
How long does the battery last on a single charge?
A full charge takes about 2 hours and provides up to 10 hours of continuous playtime, lasting you the entire night.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your destination.